Contact
Get in touch
Questions about a mattress, an order, or a return? We are here.
hello@penrosemattress.com
We reply within one business day.
Phone
888-903-8673
Monday–Friday, 9:00 AM – 5:00 PM Eastern
Penrose Mattress Co.
450 Lexington Avenue, 4th Floor
New York, NY 10017
Before you write
Many questions are answered on our FAQs page, including firmness, sizing, bed frame compatibility, and what the mattress is made of. For shipping timelines and our 99-night trial, see Shipping & Returns.
If you are contacting us about an existing order, please include your order number so we can help faster.